How can I calm down when I called them 3x asking for that confirmation but still didn't receive it.
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It did'nt eve covered the whole inclusions in their deal. These are crooks. They show as if they are offering huge discount but in reality the supplier hotel etc are offering the same price. It's better to contact the suppliers directly and do the booking. This way you can even upgrade later on. We had bought Hotel Friday Brunch vouchers where they mentioned that Cobone. When we checked in the hotel, they said that it's the basic option that even they are offering for Dhs.
Stay away from cobone. If you have bought a coupon from Cobone for a Keratin treatment at Hairplay salon in DIFC please be aware that the condition that states the voucher is valid only for 14 inches of hair is a full on hoax. I was aware of the condition so had checked my hair length which is 18 inches I complained at tge store for which I got a whole mumbo jumbo from the shop manager about how to measure wigs length.
Just giving you a bit of forewarning. Before coming to their salon, we read each details including the "address" and guidelines in the voucher. Luckily, I have data and searched for their address. Then, this Filipina woman told me that the voucher I bought is "NOT" really Brazilian Keratin Treatment instead it is only hair mask because Brazilian Keratin Treatment is expensive to be included in the voucher. I was shocked then I asked her how about full hair color, she said there is an additional payment if my hair is not shoulder length, again I was shocked because as per stated in the voucher there is an additional charge if the hair is more than 18inches, my hair is only about inches long and they want me to pay the additional charges.
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Them where I never met them at the first place or the voucher I read before purchasing it? How should I pay them??? Out of frustration, I decided to take one service out of the other services because as stated in the voucher "Services of the package can be substituted for other services. At the first place, I will never avail the services or voucher if I did not read and I do not want or like the services in the voucher.
It is a shame to your good image. You are maintaining a good services to people but others, such as La Beautique Ladies Beauty Salon, are destroying the main purpose why you established this company. Dont like the watch i bought and u cannot also return the item if u dont like Zero rating In online shopping atleast we should have this return option.
Very poor customer service on 4th september i have submitted my case , they in 2 working days will get resolve now its 10 days been past and no clue about the resolution , called several times on customer service number 45 mins on hold line no one came to answer the call Going forward will never do shopping from cobone , bad , poor , pathetic , i wish if in rating zero there must have rated ZERO.
I did purchase the vouchers for a Dubai fishing trip using the CC and the money fled together with transaction. The voucher stated that I need to make a four day booking in advance for receiving the services. I've done it six days in advance and the merchant, deny to provide the service at the requested date, offering the alternative of one week rescheduling, or adding more than double the voucher cost for an uplift trip on my requested date.
Naturally, I did complain to Cobone, and after e-mails exchanges and telephone conversation mind you, the complain line is always busy and min waiting in the queue should be expected , they said, the merchant is right because all the offers on Cobone site are subject to availability, not guaranteed, even the payment had been done and the booking conditional had been fulfilled.
Cobone offer the alternative of refund within days subject to approval from the management. It is a great disappointment and I am not recommending the company services. Lost of vacation enjoyment, money and time. I am not happy with the service this website offers, although their deals are not bad. One of their customer service representative is completely inappropriate and untrained, he is very defensive and does not know how to handle customers.
The customer is alway right? No such thing on Cobone. In addition, and I think on intention, they keep their deals conditions vague and they don't share them in their policies. I bought a coupon for a massage, to be told later when I arrived at the massage place that only a man can give massage to a man.
When I called them to complain, they said that this is the case in the UAE and there is no place in the UAE where a masseuse can give massage to a man, which is not the case. Tip for consumers: Stay away from them, there are other sites that offer their deals with better service. If you have to, make sure you ask many questions, including the most obvious ones that you have in mind.
Don't expect them to play it decently. Stay away!!! I got a coupon for for car tinting for which the original price was advertised as , when I went there I found out that the original price is just !!! Also, the store told me that the earliest appointment they have is after 50 days!!! Which turns out to be after the coupon expiry date!
On top of that coupon customer service did not reply me once to my multiple messages!!! These people are big scam artists!!! This website depends on the deal itself, I bought a cobone for a cruise once, and it was a bad experience, totally not what i expected, plus when i reached to the place of the cruise i found better offers and cheaper ones there. I have tried a cobone for a ladies hair saloon as well and it was for AED and when i went there they kept arguing for the hair length and stuff and ended up charging AED extra!
On the other hand, i bought some stones and cheap items for house and were good and took only about a week to arrive which is also suitable. So as i said in the beginning, it depends on the dealer and the deal itself, so just be careful and call the dealer to ask about the offer before you buy it, because they are tricky sometimes..
Has anyone tried Cobone coupons? - Dubai Forum
Cobone reviews. Write a Review Ask a Question Share. Yes 1. Yes 2. Dear Rafia- we're ever so sorry that you faced this issue and it is definitely not up to our normal service standards. We're sorry that we failed in this instance and will take the above as learning points for the training in the Customer Service department. No need to apply the Coupon code at the checkout page to grab this amazing offer. Also, no minimum purchase value is needed to grab the discount benefits. Both new and old users of Cobone can grab this offer.
Grab the offer before it goes expire. Offer is valid for both men and women.
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Offer cannot be combined with any other offer. No minimum purchase value is needed to get the price benefits. No coupon code is needed to get the price benefits. If there is one platform that provides every best thing at a single place, that would be Cobone. Started in July , it has made the popularity as the best deal provider in the entire Middle East region. You may be planning for some fun activity or looking out top restaurants, Cobone gets the deal worth making for. Having a web platform like Cobone is one of the best services a user can have.
Getting discounts on every service or booking is as fun as experiencing itself. Filter By: All 11 Coupons 1 Deals Coupon Codes. Show Coupon Code ode.
Online Deal. Activate Deal. Details Do you love makeup and want to do beautiful makeup with beautiful Hairstyle? Valid for 90 days from the date of purchase. Offer is valid only for women. No minimum cart value is needed to grab this amazing offer Offer is applicable on Cobone web and mobile app. Details Celebrate this Eid with this amazing offer at Cobone. Offer includes: Pearls kingdom water park.
AED Details Cobone is giving a great offer on your Car Insurance.
Offer Details: No need to apply the Coupon code at the checkout page to grab this amazing offer. Tags: Iftar, Discount, All users.
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Details Do you love hot and cold or smoothies drink? This Offer is valid for all users this offer will expire on 31st June Valid at 5 locations across the UAE. Offer is valid until 31st June